Credit Card Guarantees & Cancellation Policy
Your reservation will not incur any charge if cancelled more than 24 hours prior to
your booking time, via email to res@cascadesbali.com.
Cancellation of a reservation within 24 hours of booking time a full amount of deposit charge will be incurred.
For no show and no cancellation email sent, the full amount of the booking
will be charged. All deposits are non-refundable.
Your credit card will show the charge as VICEROY BALI.
Dress Code
Our dress code recommendation is smart to formal. We just ask that you please refrain from wearing sports clothing or beachwear, including singlets and flip-flops. Cascades is fully air-conditioned.
Food Allergies & Dietary Requirements
We require 24 hours advance notice for all food allergies and special dietary
requirements. This includes vegetarians and Halal.
Bring Your Own
Cascades is famous for its exquisite food therefore consumption of outside food is
not allowed. You are welcome to bring your own wine but it is subject to a Rp.
450,000++ per bottle corkage fee.
Special Requests
If it’s a special occasion please let us know and we will endeavour to honour your
special requests, we require 24 hours advance notice but cannot guarantee this at
all times.
Children
As Cascades is a fine dining degustation experience, only children over 12 years and
with a sophisticated palate are permitted. We do not provide any children’s menu.
Smoking Area
The main dining area of the restaurant is non-smoking, however cigarettes
and cigars are permitted at the separate open air bar area.
Reservation Reallocation
Cascades will hold your table for a maximum of 30 minutes after your reservation time, at which point we will release the table to other diners in the event of no show or late arrival. If you would like to have pre-dinner drinks in the Cascades Bar to enjoy our spectacular view, we advise arrival 30 minutes to 1 hour prior to your reservation time.